At AgeComfort.com, one of our goals is to ensure that our customers are happy and satisfied with their purchases. We accept returns of any unopened items up to 30 days after the date of purchase.

Unfortunately, we cannot accept returns for items which are returned more than 30 days after purchase. We also cannot accept opened or used products due to the hygiene nature of some of our products such as bath safety, cushions, pillow, hot/cold therapy, uplift seats assist, walkers…etc. 

If you would like to return a product, please first check online to see if its page states the item is non-returnable. If not stated online, you may email us at info@agecomfort.com to confirm as to whether the product can be returned.

Shipping Cost of the Returned Item(s)

AgeComfort.com will pay the shipping cost for wrong shipment, defective and damaged item(s) which are our mistakes. All other returns are paid for by the returning party. If you receive an incorrect shipment, please email us at order@agecomfort.com or call us at 905-760-7053 or 1-800-520-3259 to get detailed instructions on proceeding with your return.

Any items that are properly returned under our policy are eligible for a refund to your method of payment (Credit card or PayPal). Please note that we will charge 15% restocking fee for any returned items and we do not refund the shipping cost. Vitamins & Supplements are subject to a 25% restocking fee.